Procom LLC

Tort Intake Specialist/Phone Specialist Bilingual

Houston, TexasFull-time
About the Job
Tort Intake Specialist Phone Support Houston Area - Bi-Lingual (English/Spanish)
Must be fluent in English and Spanish. Must be able to read, write, and speak Spanish. Must be able to be trained in English and translate an English script into Spanish while having a live Spanish speaking claimant on live phone calls. Will, also, take many calls in English.

This position is for Houston Area Residents! Most be able to work in our Houston Area office.

The Intake Specialist role is critical in the process of gaining claimants in tort claims. As an Intake Specialist, you are the first point of contact between the claimants wanting to participate in a litigation and the law firm/legal group that is handling the tort. This position requires the Intake Specialist to have compassion and understanding for individuals and excellent communication skills when relaying information to and from the claimant. Excellent verbal and written skills are necessary.
Must be able to work the following:
  • Train and Work in our Houston Office. Must be able to come in as requested.
  • This could become a Work From Home position after training completion and assessment of skills.
  • To work from home, You must have an updated, reliable PC/Laptop and high speed internet
  • To work from home, Have access to or the ability to obtain a 2-ear noise canceling headset.
Must be able to work a 40hr week in the following work schedule - Sunday - Saturday 8am - 9pm CST. A set schedule will be determined during the hiring process. Must be flexible if the need arises.
For consideration, please apply to this ad with your resume.