Procom LLC

Bi-Lingual Phone Support Specialist (Spanish/English)

Vineland, New JerseyRemote
About the Job
Tort Intake Specialist Phone Support New Jersey Residents - Bi-Lingual (English/Spanish)
Must be fluent in English and Spanish. Must be able to read, write, and speak Spanish. Must be able to be trained in English and translate an English script into Spanish while having a live Spanish speaking claimant on live phone calls.

This position is for New Jersey Residents Only!
The Intake Specialist role is critical in the process of gaining claimants in tort claims. As an Intake Specialist, you are the first point of contact between the claimants wanting to participate in a litigation and the law firm/legal group that is handling the tort. This position requires the Intake Specialist to have compassion and understanding for individuals and excellent communication skills when relaying information to and from the claimant. Excellent verbal and written skills are necessary.
Must be able to work the following:
  • This is a Work From Home position.
  • You must have an updated, reliable PC/Laptop and high speed internet
  • has access to or the ability to obtain a 2-ear noise cancelling headset.

 Full-time shift is 40hrs per week. Looking to cover all shifts.
Must be able to work a 40hr week in the following work schedule - Sunday - Saturday 9am - 10pm EST. A set schedule will be determined during the hiring process. Must be flexible if the need arises.
For consideration, please apply to this ad with your resume.