Procom LLC

Call Center Specialist

Tulsa, OklahomaFull-time
About the Job
We are looking for reliable, hardworking, and self-motivated individuals for a full-time shift.

Full-time shift is 40hrs per week.

Office hours:
  • 8am - 9:45pm Monday - Thursday.
  • Friday 8am - 8pm.
  • Saturday 8am - 7pm.
  • Sunday 8am - 5pm.
Looking for Nights and weekends. Saturday and Sunday are a must. We will fill out the rest of your 40hr schedule during the night sheet on weekdays.

You must have high speed internet, an updated PC/laptop and the ability to obtain a 2-eared headset with noise cancellation that you must bring with you to the first day of employment.

Requirements:
  • Previous customer service position(s). Sales experience is a big plus!
  • Strong sales skills and personality is a must.

Duties:
  • Work includes transfer campaigns, political campaigns, appointment setting, sales, Tort Intake.
  • Your expectations will be to work the types of calls to the best of your ability. Calls range from telesales to customer service to phone surveys to Tort Intakes.

Skills:
  • Strong computer ability is a must.
  • Great attendance and punctuality are a must! Poor attendance will not be tolerated.
  • Professional speaking voice with ability to clearly pronounce and enunciate scripted words including phonetically spelled proper names.
  • Strong reading skills. Must be able to sight-read scripts on the fly with ease and confidence.
  • Basic computer skills are required. Applicant must be able to navigate the internet and fill out online forms, use CRMs and spreadsheet.
  • Applicants must have the ability to maintain a professional and friendly tone at all times.

This is hourly work. Pay is handled via direct deposit bi-weekly.

Please respond with your well-written resume for an interview with our staff. Resumes that contain spelling, grammatical, or punctuation errors will not be considered.