Procom LLC

Call Center Agent

Covington, LouisianaFull-time
About the Job
We are looking for reliable, hardworking, and self-motivated individuals for a full-time shift. This is a Work From Home position

Requirements:
  • Must have a reliable computer/laptop, high-speed internet
  • 2 eared noise cancelling headset with microphone that you can acquire prior to the first day of training via a Zoom meeting
  • Previous customer service position(s)
  • Sales experience is a big plus
  • Strong sales skills and personality is a must
  • Louisiana residents only

Duties:
  • Work includes transfer campaigns, political campaigns, appointment setting, sales, Tort Intake.
  • Your expectations will be to work the types of calls to the best of your ability. Calls range from telesales to customer service to phone surveys to Tort Intakes.

Skills:
  • Strong computer ability is a must.
  • Great attendance and punctuality are a must! Poor attendance will not be tolerated.
  • Professional speaking voice with the ability to clearly pronounce and enunciate scripted words including phonetically spelled proper names.
  • Strong reading skills. Must be able to sight-read scripts on the fly with ease and confidence.
  • Basic computer skills are required. Applicants must be able to navigate the internet and fill out online forms, use CRMs and spreadsheets.
  • Applicants must have the ability to maintain a professional and friendly tone at all times.

Full-time shift is 40hrs per week.

Shift hours: Even though this is a Work From Home Position, you will be expected to follow a strict schedule. You will have off Sunday and 1 other day between Tuesday and Thursday. MUST work Monday and Saturday.

Monday- 2:15pm-10:45pm EST
Tuesday- 2:15-10:45 pm EST or off this day
Wednesday- 2:15-10:45 pm EST or off this day 
Thursday- 2:15-10:45 pm EST or off this day 
Friday- 9am - 5:30pm EST
Saturday- 9am - 5:30pm EST
Sunday- Off

This is hourly work. Pay is handled via direct deposit bi-weekly.

Please respond with your well-written resume for an interview with our staff. Resumes that contain spelling, grammatical, or punctuation errors will not be considered.