Procom LLC

Call Center Agent

Covington, LouisianaFull-time
About the Job
For Louisiana residents only. If you do not live in Louisiana, you will not be called for an interview.

We are looking for reliable, hardworking, and self-motivated individuals for a full-time shift to work from the comforts of your home.

You must have high speed internet, an updated, reliable PC/laptop, and the ability to obtain a 2-eared, noise canceling headset.

Full-time shift is 40hrs per week.

Dialing hours:
  • 8am - 9:45pm Monday - Thursday.
  • Friday 8am - 8pm.
  • Saturday 8am - 7pm.
  • Sunday 8am - 5pm.

Looking for Nights and weekends. Saturday and Sunday are a must. We will fill out the rest of your 40hr schedule during the night sheet on weekdays.
 
 Training will be done over a Zoom Meeting. Manager communication we will done via Google Chat, email, and phone.

Requirements:
  • Previous customer service position(s). Sales experience is a big plus!
  • Strong sales skills and personality is a must.

 Duties:
  • Work includes transfer campaigns, political campaigns, appointment setting, sales, Tort Intake.
  • Your expectations will be to work the types of calls to the best of your ability. Calls range from telesales to customer service to phone surveys to Tort Intakes.

Skills:
  • Strong computer ability is a must.
  • Great attendance and punctuality are a must! Poor attendance will not be tolerated.
  • Must be able to manage break and lunch schedules.
  • Professional speaking voice with ability to clearly pronounce and enunciate scripted words including phonetically spelled proper names.
  • Strong reading skills. Must be able to sight-read scripts on the fly with ease and confidence.
  • Basic computer skills are required. Applicant must be able to navigate the internet and fill out online forms, use CRMs and spreadsheet.
  • Applicants must have the ability to maintain a professional and friendly tone at all times.

This is hourly work @ $10.50/hr. Pay is handled via direct deposit bi-weekly.

After 90 Days, you will be eligible for Paid Time Off and Holiday pay. After 1 year and 1000hrs worked, you will be eligible for 401K with matching. 

Please respond with your well-written resume for an interview with our staff. Resumes that contain spelling, grammatical, or punctuation errors will not be considered.